Refund Policy

At Improve 10X Solutions Private Limited, we strive to provide high-quality services that meet the needs of our clients. However, we understand that circumstances may arise where a refund may be appropriate. This Refund Policy outlines our guidelines for refund requests:

1. Eligibility for Refunds

• **Non-delivery of Service:** If we fail to deliver the agreed-upon service within a reasonable timeframe, as outlined in our contract, you may be eligible for a refund.
• **Material Changes to Service:** If we make significant changes to the agreed-upon service that negatively impact its value or scope, and you are not satisfied with the changes, you may be eligible for a refund.
• **Service Dissatisfaction (Limited):** In some cases, if you are genuinely dissatisfied with the quality of our services and can provide clear evidence of how we did not meet the agreed-upon standards, we may consider a partial or full refund.

2. Non-Refundable Services

• **One-Time Services:** Services that are one-time in nature and fully completed upon delivery are generally not eligible for a refund.
• **Customized Services:** Services that are specifically tailored to your individual needs may not be eligible for a refund once the customization process has begun.

3. Refund Request Process

1. **Contact Us:** Notify us of your refund request in writing (email or letter) within [Number] days of receiving the service or becoming aware of the issue.
2. **Provide Details:** Clearly explain the reason for your refund request and provide any supporting documentation or evidence.
3. **Review:** We will carefully review your request and the relevant circumstances.
4. **Decision:** We will inform you of our decision regarding your refund request within a reasonable timeframe.

4. Refund Amount

If your refund request is approved, the refund amount will be determined based on the specific circumstances, including the nature of the service, the extent of non-delivery or dissatisfaction, and any partial benefits you may have received.

5. Refund Method

Approved refunds will be processed using the original payment method used for the service.

6. Changes to Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website or other communication to you.

7. Contact Us

Improve 10X Solutions Private Limited
#260, Vandanapuri Colony,
Beeramguda, Patancheru,
Ameenpur, Hyderabad-502032
info@improve10x.com
+91-9886655979